Terms of Service Alignment
Our Terms reference the same data collection and usage practices outlined here, ensuring your account agreement and privacy policy tell one consistent story.
LEGAL REFERENCE
Your Privacy Matters — This Is How We Protect It
We handle your account details, payment information and gaming history with strict security protocols. This policy explains what data we collect, how we use it, and the safeguards...
Data SecurityAccount ProtectionPayment SafetyTransparencyYour Rights
Privacy Policy Overview
alamjp operates in supported regions where local law permits, and we comply with data protection standards applicable to your jurisdiction. We collect personal information — name, email, phone number, account credentials — to verify your identity, process transactions through DANA, OVO, GoPay and QRIS, and maintain account security. Your gaming history and preferences help us personalise your lobby experience. We do not
sell your data to third parties. Payment processors and affiliate partners may access limited information necessary to complete your transactions and service delivery. You retain rights to access, correct and request deletion of your personal data.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SUPPORT
Contact Our Privacy Team
Email Support
Reach our privacy team directly for data access requests, correction inquiries or concerns about your account information handling.
In-Account Messaging
Open a ticket from your alamjp account dashboard to report privacy concerns or request clarification on how your data is used.
Legal Correspondence
Formal requests regarding your personal data or privacy rights can be submitted through our registered legal contact address.
EDITORIAL CLARITY
Why Our Privacy Commitments Hold
Encrypted Connections
All communication between your device and our platform uses industry-standard TLS encryption, protecting your login credentials and payment details from interception.
Payment Processor Vetting
DANA, OVO, GoPay and QRIS integrations are validated to meet fraud prevention and data-handling standards before we integrate them into your account flow.
Regular Security Audits
We conduct periodic reviews of our data storage, access controls and incident response procedures to identify and address potential vulnerabilities.
Minimal Data Retention
We retain personal data only as long as necessary to deliver service, settle transactions and comply with local legal requirements for your region.
Staff Access Controls
Internal access to your account information is restricted to authorised personnel who have signed confidentiality agreements and role-based clearance.
Incident Response Plan
In the event of any unauthorised data access, we follow a documented protocol to notify affected users and relevant authorities without undue delay.
WHY THIS PLATFORM
Consistency Across Our Policy Pages
Cookie & Tracking Disclosure
This policy integrates with our Cookie Notice, which separately details analytics, session tracking and preference storage on your device and our servers.
Payment Partner Policies
DANA, OVO, GoPay and QRIS are governed by their own privacy policies; we reference these here so you know what each payment channel does with your data separately.
Player guidance References
Where Account closure, deposit tracking or account limits are mentioned, they tie to our player protection measures, which operate within this privacy framework.
Jurisdiction-Specific Addendums
Indonesia-specific data handling rules, retention periods and user rights are embedded into this master policy so they apply uniformly across your account lifecycle.
Third-Party Data Processor List
Our separate Data Processing Addendum names affiliate partners, analytics providers and payment intermediaries that receive your data under strict confidentiality terms.
Policy Version History
We maintain a changelog of material updates to this policy, posted on our Terms page, so you can see what changed and when without re-reading everything.
PLATFORM SNAPSHOT
What Defines Our Privacy Approach
Segregated Payment Data
Your DANA, OVO, GoPay and QRIS account details are encrypted...
Transparent Opt-Ins
Marketing communications, account notifications and preference updates require explicit consent...
No Automatic Login Sharing
We never share your account session with third parties or...
Audit Trail Visibility
Your account dashboard includes a login history and recent activity...
Data Export on Request
You can request a complete export of your personal data...
Account Deletion Options
Permanent account closure is available; we erase non-essential data within...
Frequently Asked Privacy Questions
We collect your name, email, phone number, date of birth and payment details to verify your identity, comply with local regulations and process deposits through DANA, OVO, GoPay and QRIS. We also record your IP address and device information for security and fraud prevention.
Payment information is encrypted using TLS and stored on Payment Card Industry compliant servers. We do not retain full card numbers or wallet credentials; we store only encrypted tokens provided by DANA, OVO, GoPay and QRIS themselves for future transactions.
We share data only with payment processors, fraud-prevention vendors and legal authorities where required by law. We never sell your data to marketers. Affiliate partners receive only anonymised gaming statistics, not your personal identifiers.
Yes. Submit a data access request through our privacy team or in-account support. We provide a complete export of your account information, transaction history and gaming data in standard format within 30 days.
Non-essential personal data is deleted within 90 days of account closure. Transaction records, game history and identity verification documents are retained as long as required by Indonesian law for regulatory and dispute resolution purposes.
Change your password immediately and contact our support team with details. Check your account activity log for unfamiliar logins or transactions. We will review your account for unauthorised access and guide you through recovery steps.
We use session cookies to keep you logged in and functional cookies to remember your preferences. Analytics cookies track page usage to improve the lobby experience. You can manage cookie consent in your browser settings and in your alamjp account preferences anytime.