Privacy Policy
Covers how we collect, store and use your personal data. Works hand-in-hand with these Terms to protect your information.
LEGAL REFERENCE
Our Terms Shape Your Account
These Terms & Conditions set out how alamjp operates, what we expect from you as an account holder, and how we handle your funds, gameplay and disputes. We've...
Account SecurityPayment ClarityDispute ResolutionFair PlayYour Rights
Policy Scope & Jurisdiction
alamjp operates under the laws of the jurisdictions where we're licensed to serve you. These Terms apply to all account holders accessing our platform from supported regions in Indonesia. By opening an account, you agree to be bound by these Terms. We reserve the right to update them at any time; material changes will be notified to you via email or in-app
notice. Your continued use of alamjp after such notice constitutes acceptance of the updated Terms.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
SUPPORT
Questions About These Terms
Live Chat
Our support team is available 24/7 to clarify any part of these Terms & Conditions. Open the chat widget in the bottom-right corner of your account dashboard and we'll walk you through the details.
Email Support
Send your questions to [email protected] and we'll respond within 24 hours. Include your account email and the specific section you'd like us to explain.
In-App Help Centre
Browse our searchable help library directly from your account. Filter by topic — account rules, payments, gameplay, disputes — and find answers instantly.
EDITORIAL CLARITY
Why These Terms Matter
Transparent Rules
We spell out every rule so you know exactly what to expect. No hidden clauses, no surprise restrictions. Your account, your funds, your gameplay — all governed by what's written here.
Account Protection
These Terms define how we secure your login, protect your funds and handle disputes. We use industry-standard encryption and multi-factor authentication to keep your account safe.
Fair Gameplay
Our Terms guarantee that all games use certified random-number generators and are audited regularly. You're playing on the same odds as every other account holder on alamjp.
Payment Security
We detail how DANA, OVO, GoPay and QRIS deposits and withdrawals work, what fees apply, and how long each takes. No surprises when your funds move.
Dispute Handling
If something goes wrong — a missing deposit, a gameplay question, a payout delay — these Terms outline exactly how we investigate and resolve it.
Your Rights
These Terms spell out your right to close your account, request your data, and appeal any decision we make. You're not locked in; you're in control.
WHY THIS PLATFORM
Consistency Across Our Policies
Payment Policy
Details deposit minimums, withdrawal limits, processing times for DANA, OVO, GoPay and QRIS, and any fees that apply.
Bonus Terms
Outlines how promotions work, what wagering requirements apply, and when bonuses expire. Separate from these core Terms.
Responsible Play Guidelines
Explains account limits, cooling-off periods and support resources. Complements these Terms with player-protection tools.
Dispute Resolution Procedure
Step-by-step guide to filing a complaint and how we investigate. Referenced in these Terms; detailed in its own document.
Cookie & Tracking Policy
Explains how we use cookies and analytics. Tied to our Privacy Policy and these Terms' data-handling sections.
Affiliate Terms
If you refer friends to alamjp, this separate agreement covers commissions, payouts and promotional rules for affiliates.
PLATFORM SNAPSHOT
What These Terms Protect
Account Ownership
Your account is yours alone. We detail how you create...
Deposit & Withdrawal Rules
Clear minimums, maximums and processing times for DANA, OVO, GoPay...
Gameplay Standards
All games are certified fair. We outline betting limits, session...
Payout Eligibility
These Terms explain when you can withdraw winnings, what verification...
Account Closure
You can close your account anytime. We detail the process...
Dispute & Appeal Rights
If you disagree with a decision we make — a...
Terms & Conditions FAQ
Yes. By clicking 'Create Account' and completing verification, you're confirming you've read and accept these Terms & Conditions. You can review them anytime in your account settings or here on this page.
We can update these Terms, but we'll notify you by email or in-app at least 14 days before changes take effect. If you don't agree with the changes, you can close your account before they apply.
Violations — like using fake identity details, sharing your account, or attempting fraud — can result in account suspension or closure. We'll notify you of the breach and give you a chance to respond before taking action.
We hold player funds in segregated accounts separate from our operating funds. If alamjp ceases operations, your balance is protected and will be returned to your payment method within 30 days.
Absolutely. These Terms outline a formal dispute process. Contact support with details, and we'll investigate within 5 business days. If you're unsatisfied, you can escalate to our independent dispute resolver.
These Terms apply only to account holders in supported regions within Indonesia. If you're accessing alamjp from outside these regions, you may not be eligible to open an account or withdraw funds.
Go to Account Settings, select 'Close Account' and confirm. Any remaining balance will be returned to your DANA, OVO, GoPay or QRIS account within 3-5 business days. Closure is permanent.